Concentrix Off Campus Drive 2023:- Hello Candidates! To let you know about the Concentrix off campus drive 2023. The Recruiting team of the company is looking for candidates who are capable, curious, and able to work in their environment. Aspirants with the required educational qualifications and who are freshers are suitable to apply for the Concentrix Recruitment 2023. We are advising to check the article thoroughly in order to know the detailed company eligibility and application details have written in this page. Do visit fresherstown.com for more latest job updates.
Concentrix is an American business services company specializing in customer engagement and business performance. Concentrix was a subsidiary of SYNNEX Corporation since 2006 and went public as an independent company on December 1, 2020. Concentrix is headquartered in Fremont, California.
Job Details for Concentrix Off Campus Drive 2023:
|Salary||Best In Industry|
Job Description for Concentrix Off Campus Drive 2023:
The Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support and resolution of routine problems regarding client’s product or services.
Experience – Fresher or any experience
- Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
In case you are selected for a Content Moderator role, please note that:
- The nature of the job will include accessing explicit content that includes text, picture, video etc.
- It will involve content curation, moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviours.
- It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client’s terms of service
Check Here Infosys Off Campus Drive 2023
Skills Required For Concentrix Off Campus Drive 2023
- Graduate / Undergraduate in any discipline (may vary basis the job requirement)
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
Selection Process for Concentrix Off Campus drive 2023:
- Aptitude Written Test Online
- Group Discussion
- Technical Interview
- HR Interview
Click Here for TCS Off Campus Drive 2023
How to apply for Concentrix Off Campus Drive 2023?
All interested and eligible candidates can apply this drive in online ASAP. Interview dates will be scheduled soon.
|Concentrix Off Campus Drive 2023– Important Link|
|To Apply and get more details for Concentrix Representative Role: Click Here|
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Frequently Asked Q&A:
1. What is an off-campus drive?
An Off Campus Drive is a way for a company or group to find new employees at a place other than their main office or company premises. It is usually held in colleges, universities, or other places where students and people looking for jobs from different schools can gather.
2. What’s the difference between an Off Campus Drive and an On Campus Drive?
During a “On Campus Drive,” businesses go to schools to gather students right from the campuses. On the other hand, an Off Campus Drive is held in a different place, and students from more than one college or university are asked to take part. Off-Campus Drives give people who might not be able to get on-campus jobs a chance to show what they can do.
3. How can I find out about Off Campus Drives that are coming up?
Follow our page Fresherstown.com to get latest job updates to get placed.
Check Here Infosys Off Campus Drive 2023
4. What should I expect from an Off Campus Drive?
- Off-Campus Drives usually follow a set plan, which may include the following:
- Registration: You’ll need to sign up for the event on the company’s website or through other methods that have been set up for that purpose.
- Screening: Companies may do an initial screening, which could include online tests, aptitude tests, or coding tasks.
- Written Test/Group conversation: Depending on the company, a candidate’s communication and problem-solving skills might be tested through a written test or a group conversation.
- Personal Interview: Candidates who make the short list usually go through one or more rounds of personal interviews to test their technical knowledge, social skills, and fit with the company’s culture.
- Final Selection: Those who are chosen will be offered jobs or given more information about the next steps in the hiring process.
5. What should I do to get ready for a drive off campus?
- To do well in an Off-Campus Drive, get ready for the following:
- Resume/CV: Add relevant jobs, projects, and work experience, as well as academic and extracurricular accomplishments, to your resume.
- Do some research and find out about the companies that are taking part, their products, services, work culture, and the jobs they are offering.
- Technical Knowledge: Brush up on technical topics in your area of interest and go over basic ideas.
- Practice: Take practice tests and do coding problems to improve your talent and ability to solve problems.
- Communication: Work on your oral and written communication skills because they are very important in interviews and group talks.
- Dress properly, be sure of yourself, and show off your skills and strengths at the Off-Campus Drive to give yourself the best chance of success.
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