HGS Off Campus Drive 2022: Are you the one looking for the right job? then it is your time to action, Yeah! Have an approach from HGS which is one of the best company in India. They have scheduled off campus drive to hire graduates. Interested and eligible candidates can apply for this drive. Read the entire article thoroughly to not miss your chance. The detailed company eligibility and application details with official HGS careers page registration link have written in this page. Do visit fresherstown.com for more latest job updates.
About HGS :
Hinduja Global Solutions Ltd is an Indian based company, engaged in business process management services. The company offers outsourcing solutions, including back office processing, contact center, and customized IT services; and voice and non-voice related customer contact and business process outsourcing services. HGS combines automation, analytics, and artificial intelligence with high quality talent and deep domain expertise to achieve superior outcomes in the areas of digital customer experience, back-office processing, contact centers, and HRO solutions. HGS is a public BPO that offers clients services to improve their customer service. The company combines automation, analytics, and digital transformation to help its clients reach their customer service goals.
Job Details for HGS Off Campus Drive 2022 :
|Job Role||Technical Support Executive|
|Qualification||Any Graduate (Non BE/ B.Tech)|
|Batch||2020/ 2021/ 2022|
|Salary||As per Company Standard|
|Test Date||Will be Informed Later|
Job Description For HGS Off Campus Drive 2022
Technical support executives are responsible for handling calls from new and existing customers from US regarding a variety of broadband/OS related queries. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide technical support and offer information, as needed, to keep customers satisfied and retain business.
Roles and Responsibilities
- Answers inquiries by clarifying desired information; researching, locating, and providing information
- Determines requirements by working with customers
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- Fulfils requests by clarifying desired information; completing transactions; forwarding requests.
Education & Experience
Skills Required For HGS Off Campus Drive 2022
- Excellent Communication Skills
- Basic Telephone Etiquettes
- MS Office
- Basic System Navigation Skills
- Customer Focus and Being Attentive
- Trouble shooting
- Good reasoning and analytical skills
- Active listening skills
- Ability to comprehend the customer requirement well
- Good understanding about ISP.
- Excellent communication & Presentation skills
- High level of energy, passion, and commitment. Is self-driven.
- Positive attitude, persuasive and resilient
- Analytical Thinking
- Creative problem solving and out of box thinking
- Managing ambiguity
Selection Process For HGS Off Campus Drive 2022
- Aptitude Written Test Online
- Group Discussion
- Technical Interview
- HR Interview
How to Apply for HGS Off Campus Drive 2022 ?
All interested and eligible candidates can apply for this drive online as soon as possible.
Why should I choose HGS ?
HGS is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, basis of disability, or any other protected class.
|HGS Off Campus Drive 2022– Important Link|
|To Apply and get more details for HGS Technical Support Executive Role: Click Here|
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