Kyndryl off campus drive 2023:- Hello Candidates! To let you know about the Kyndryl off campus drive 2023. The Recruiting team of the company is looking for candidates who are capable, curious, and able to work in their environment. Aspirants with the required educational qualifications and who are freshers are suitable to apply for the Kyndryl Recruitment 2023. We are advising to check the article thoroughly in order to know the detailed company eligibility and application details have written in this page. Do visit fresherstown.com for more latest job updates.
About Kyndryl :
Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen.
Job Details for Kyndryl Off Campus Drive 2023:
|Job Role||Customer Service Representative|
|Batch||2018/ 2019/ 2020/ 2021/ 2022/ 2023/ Any|
|Salary||As per company Standard|
Job Description For Kyndryl Off Campus Drive 2023:
- Advises and guides the client regarding the use of a broad range of products, offerings, and services.
- Following a standard call flow and problem handing processes (scripted or not scripted), they verify entitlement, perform problem determination, resolve, and close the problem, or route the incident record to the appropriate level of support.
- Using technical resources and tools, they support the client by answering questions and responding to client requirements.
- They utilize their product, technology, industry and/or services skills to identify problems which may be related to product installation, update, configuration, operations, or performance.
- They guide the client, advising on potential resolutions and their implementation, and play a key role in overall client satisfaction.
- Working In Night shifts.
Skills Required For Kyndryl Off Campus Drive 2023
- Candidate should have 0 to 2 Years of experience.
- Proficient to ensure customer issues are resolved in the most timely and effective manner possible Freshers are also considered.
- Demonstrable ability to handle various tasks or projects with changing priorities.
- Experience to utilize available time efficiently to achieve effective and efficient results.
- Hands-on expertise to assemble a complete and accurate problem/symptom description of reported issues.
- Solid experience to successfully solve problems and narrow down reported issues, identify root causes, and find creative solutions to effectively address customer concerns.
- Ability to identify basic hardware parts and aware of basic hardware concepts.
- Experience in user level familiarity with at least one e-mail client – Outlook, Notes etc.
- Questioning skills /probing skills, as relevant to the issue and level of the caller.
- Find opportunity and implement process improvements Ability to empathize and work with customers in real-time to resolve issues.
Selection Process For Kyndryl off campus drive 2023
- Aptitude Written Test Online
- Group Discussion
- Technical Interview
- HR Interview
How to Apply for Kyndryl Off Campus Drive 2023?
All interested and eligible candidates can apply for this drive online as soon as possible.
|Kyndryl Off Campus Drive 2023– Important Link|
|To Apply and get more details for Kyndryl Customer Service Representative Role: Click Here|
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