Servion Off Campus Drive 2022 |Freshers | BE/B.Tech

Servion Off Campus Drive 2022 : Servion has scheduled to hire BE/ B.Tech graduates. Eligible and interested candidates may apply. Servion off campus details such as Registration, Job location, Selection process, Eligibility, Job Position and Apply link can find here.

About Servion :

For more than 25 years, customer-centric brands have trusted Servion to design, build, run, and optimize Contact Centers and Customer Experience (CX) solutions. Servion delivers complete solutions for businesses to innovate in providing digital experiences using the best available technologies while maximizing their existing investments. Our 800 CX professionals apply their passion and deep domain expertise to the entire design-build-run-optimize solution lifecycle. Servion has helped 600 enterprises across the globe deliver great experiences to their customers, partners, and employees.

Job Details for Servion Off Campus Drive 2022 :

Job RoleL1 Cisco Infra Support Engineer 
SalaryStarts from 4.5 LPA
Job LocationAcross India
Test LocationVirtual(Online)
Test DateWill be Informed Later
Last DateASAP

Job Details for Servion Off Campus Drive 2022:

  • Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms.
  • Basic Cisco ICM/CCMP/CVP/CUIC & troubleshooting.
  • MACD creation knowledge in Cisco UCCE & IPT platforms.
  • Have clear understanding on VOIP protocols like SIP, H.323 and MGCP. Should be aware of ITIL process.
  • Have clear understanding of Cisco Voice network deployment models and should understand functioning of voice network devices.
  • Knowledge and use of VOIP and Performance Management Tools and integration experience with other Tools
  • Have clear understanding on Telecom infrastructure protocols like ISDN and analogy signalling.
  • Should be ready to work in 24/7 business support environment
  • Should be having work experience on CUCM/UCCE/UCCH/CVP platform
  • Should have strong verbal & written communication skills
  • Work & Coordinate with Third Party Providers to assist in Problem resolution of telecommunication Problems & OEMs for incident resolution.
  • Performs advanced remote/on site troubleshooting activities encompassing system design issues, upgrade plans, creation of technical product documentation, up gradation & site coordination.
  • Act as a point of contact for all service delivery issues/ pending work/ escalations
  • Provide team support and process improvements through individual contributions
  • Maintain and Update Knowledge Base and documentation & Initiate and implement processes improvements.
  • Excellent communication and conversation skills (Verbal and Written), Strong analytical and problem solving skills. 

Skills Required For Servion Off Campus Drive 2022:

  • Good communication Skills and Verbal Skills
  • Good teamwork
  • Problem solving
  • Initiative and enterprise
  • Planning and organizing
  • Self-management
  • Quick learning Skills
  • Good technology Subjects.

Selection Process for Servion Off Campus Drive 2022:

  • Aptitude Written Test Online
  • Group Discussion
  • Technical Interview
  • HR Interview

How to Apply for Servion Off Campus Drive 2022?

All interested and eligible candidates can apply for this drive online as soon as possible.

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