SonicWall Off Campus Drive 2023: Hello Candidates! To let you know about the SonicWall off campus drive 2023 . The Recruiting team of the company is looking for candidates who are capable, curious, and able to work in their environment. Aspirants with the required educational qualifications and who are freshers are suitable to apply for the SonicWall Recruitment 2023 . We are advising to check the article thoroughly in order to know the detailed company eligibility and application details have written in this page. Do visit fresherstown.com for more latest job updates.

About SonicWall :

SonicWall has been fighting the cyber-criminal industry for over 30 years defending small, medium-size businesses and enterprises worldwide. Backed by research from the Global Response Intelligent Defense (GRID) Threat Network, our award-winning real-time breach detection and prevention solutions, coupled with the formidable resources of over 10,000 loyal channel partners around the globe, are the backbone securing more than a million business and mobile networks and their emails, applications and data.

Job Details for SonicWall Off Campus Drive 2023:

Job Role	Technical Support Engineer
Qualification	Bachelor’s degree/ BE/ B.Tech
Batch	2018/ 2019/ 2020/ 2021/ 2022/ 2023
Experience	Freshers
Salary	Best in Industry
Job Location	Bengaluru
Test Date	Will be Informed Later
Last Date	ASAP

Job Details for SonicWall Off Campus Drive 2023:

Responsible for providing technical support across SonicWall product lines via Phone/Web & Emails in 24x7x365 days environment.
Provide technical solutions and workarounds for end users with their issues on respective product line.
Owns customer issues from beginning to resolution (handles in place)
Assists customers by diagnosing problems and providing resolutions for technical and service issues.
Use troubleshooting techniques and tools to identify products that are defective and follows guidelines in issuing service calls/contacts.
Advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service questions.
Recreates, identifies and provides input on unique or recurring customer problems.
Focuses on delivering a positive customer experience according to SonicWall standards.
Monitors and tracks issues to ensure accurate resolution.
Candidate should work closely with the Engineering and other cross functional teams to replicate the issues reported by the customers, validate the bug fixes provided through various patch releases and resolve the customer issues in a professional manner
Provide consistent feedback to the team on products supported
Remains knowledgeable of SonicWall product line and related industry products and technologies

Skills Required For SonicWall Off Campus Drive 2023:

Willing to work in 24×7 environment including Night Shifts
Good understanding of Security, LAN/WAN topologies and technologies.
In-depth knowledge of OSI Model, TCP/IP, Network Security basics.
Ability to work on in a high-level stress and interrupt driven environment
Good understanding of L2-L7 networking protocols, major Operating Systems such as UNIX / Linux
Routing and Switching knowledge will be added advantage
Bachelor’s degree in Computer Science/Information Sciences/ Electronic & Communications Engineering
0 – 1 years networking and network security support experience with solid understanding of LAN/WAN topologies and technologies
In-depth knowledge of the network protocols: TCP/IP. Routing Protocols like OSPF, RIP, Firewall , IDS/IPS will be added advantage.

Selection Process for SonicWall Off Campus Drive 2023:

Aptitude Written Test Online
Group Discussion
Technical Interview
HR Interview

How to Apply for SonicWall Off Campus Drive 2023?

All interested and eligible candidates can apply for this drive online as soon as possible.

SonicWall Off Campus Drive 2023 – Important Link

To Apply for SonicWall Technical Support Engineer Role: Click Here