Tech Mahindra Off Campus Recruitment 2023: Hello Candidates! To let you know about the Tech Mahindra off campus drive 2023. The Recruiting team of the company is looking for candidates who are capable, curious, and able to work in their environment. Aspirants with the required educational qualifications and who are freshers are suitable to apply for the Tech Mahindra Recruitment 2023. We are advising to check the article thoroughly in order to know the detailed company eligibility and application details have written in this page. Do visit fresherstown.com for more latest job updates.
About Tech Mahindra:
Tech Mahindra is an Indian multinational information technology services and consulting company. Part of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai. Tech Mahindra is a US$6.0 billion company with over 158,000 employees across 90 countries.
Job Details for Tech Mahindra Off Campus Drive 2023
|Job Role||Technical Support Representative/ Associates|
|Batch||2018/ 2019/ 2020/ 2021/ 2022/ 2023/ Any|
|Salary||As per Company Standard|
|Job Location||Pune/ Kolkata|
Job Description For Tech Mahindra Off Campus Drive 2023
- Responsible for responding to customer requests, including but not limited to, answering calls via a phone queue, customer emails, chat support requests and providing after hours on call support for troubleshooting technical issues.
- Support end-user devices/peripherals, including but not limited to computer hardware, operating systems, communications, software applications, data processing and security.
- Support activities include supporting end-users accepting IT break-fix requests from customers across multiple entry points, providing IT break/fix issue resolution or escalation of the issue to the appropriate team.
- First line help desk; resolve basic level 1 and some level 2 issues including remotely troubleshooting issues relating to hardware and software (typically Windows, Mac OS, Apple, Google for Work, Android Phone Support, MDM, AirWatch etc.)
- Exposure to retail industry devices such as Point-of-Sale devices, Zebra devices, switches, routers, printers, other store equipment devices is preferred.
- Perform post-resolution follow-ups to help requests or incidents.
- Research issues and resolves technical problems.
- Creating/updating knowledge articles and support processes functions
Skills Required For Tech Mahindra Off Campus Drive 2023
- Fluent in English communication verbal and Nonverbal
- Excellent communication skills
- Customer focused
- Ability to multi-task and prioritize workload
- Ability to adapt to continuously changing procedures and environment
- Team player with strong interpersonal skills
Selection Process For Tech Mahindra Off Campus Drive 2023
- Aptitude Written Test Online
- Group Discussion
- Technical Interview
- HR Interview
How to Apply for Tech Mahindra Off Campus Drive 2023?
All interested and eligible candidates can apply for this drive online as soon as possible
|Tech Mahindra Off Campus Drive 2023 – Important Links|
|To Apply and get more details for Tech Mahindra Technical Support Representative Role: Click Here|
|To Apply and get more details for Tech Mahindra Graduate Associates (Walk in Drive) Role: Click Here|
|To Apply and get more details for Tech Mahindra Customer Support Executive Role: Click Here|