Unisys Off Campus Drive 2023: Hello Candidates! To let you know about the Unisys off campus drive 2023. The Recruiting team of the company is looking for candidates who are capable, curious, and able to work in their environment. Aspirants with the required educational qualifications and who are freshers are suitable to apply for the Unisys Recruitment 2023. We are advising to check the article thoroughly in order to know the detailed company eligibility and application details have written in this page. Do visit fresherstown.com for more latest job updates.
About Unisys :
We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision.
At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solve complex problems with cutting edge technologies and solutions. You are part of a global diverse team that supports you, drives change, and delivers successful results consistently.
Our associates are at the forefront of everything we do, driving our clients’ successes while giving back to communities and making this world a safer and more secure place to live and work. Our success is a direct result of the work of our people who live and breathe our Core Beliefs. Simply put, we believe in better lives. Join us!
Job Details for Unisys Off Campus Drive 2023:
| Job Role | Service Desk Associate – Fresher |
| Qualification | Any Graduation |
| Batch | 2018/ 2019/ 2020/ 2021/ 2022/ 2023/ Any |
| Experience | Freshers/ Any |
| Salary | As per Company Standard |
| Job Location | Bangalore |
| Last Date | ASAP |
Job Description For Unisys Off Campus Drive 2023:
The primary role of a service desk associate is to answer customer requests for assistance by email, chat, web or over the phone. This role is crucial to ensuring customer requirements are met in terms of communication, prioritising, escalating and resolving incidents and requests.
Responsibilities:
- First point of contact for all end user reported issues or requests
- Typically provides technical support for Internal and External customers
- Responsible for providing the first-line of telephone technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees
- Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures
- Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements
- Escalates complex problems to the Remote Support Engineering staff or Field Engineering
- Maintains call quality and response times as per the agreed SLA’s. Maintains records of calls and ensure all cases are updated in the system
- Support multiple clients through customer service professionalism and insight
Skills Required For Unisys Off Campus Drive 2023
- Excellent verbal and written communication.
- Good Knowledge on Operating Systems, Hardware, Networking and MS Applications
- Good knowledge of Microsoft Office Suite (Word, Excel, Outlook etc.)
- Multitasking and coordination skills
- Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions
- Willingness and ability to work in shifts (24 x 7)
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Selection Process for Unisys Off Campus drive 2023:
- Aptitude Written Test Online
- Group Discussion
- Technical Interview
- HR Interview
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How to apply for Unisys Off Campus Drive 2023?
All interested and eligible candidates can apply this drive in online ASAP. Interview dates will be scheduled soon.
| Unisys Off Campus Drive 2023 – Important Link |
| To Apply and get more details for Unisys Service Desk Associate – Fresher Role : Click Here |
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